CHECK-IN/CHECK-OUT
Check-in: 12:00 p.m./Check-out: 10:00 a.m. Early Check-in and Late Check-out are subject to additional charges.

CANCELLATION  & RETENTION POLICY

Cancellation more than 30 days prior to arrival: No Retention

Cancellation between 30 to 15 days of arrival: 50% of the Total Booking Amount will be chargeable as Retention

Cancellation less than 15 days prior to arrival: 100% of the Total Booking Amount will be chargeable as Retention

ROOM UPGRADATION
Room up gradation is chargeable as per actual.

EARLY DEPARTURE POLICY
Your deposit will be forfeited if you check out prior to your scheduled departure date.

NIGHTLY ROOM RATE
Your nightly rate excludes all taxes and extras.

PARKING POLICY
Parking is free of charge at the hotel but at the owner’s risk. Span Inn and Suites is not liable for any kind of vehicle damage.

GUEST DRIVER AND TAXI POLICY
The hotel shall not be liable for the food and lodging of the drivers. The taxis and drivers will not be allowed to be parked in the hotel after 8 pm, due to safety and security reasons.

MAID / SERVANT POLICY
The hotel does not engage in providing accommodation for maids or servants. However, an extra mattress for the same can be provided in the guest room on chargeable basis. A guest would also need to sign a consent form for the same.

PET POLICY
No pets are allowed.

TAXES AND GOVERNMENT FEES
The room rate and daily hotel charges are subject to government imposed fees and taxes.

CHILD POLICY
Below 5yrs. kid is complimentary without extra bed. Between 5yrs. to 12yrs. kid will be charged as per child policy rate of hotel and above 12 yrs. kid will be charged as an extra adult charges.

F&B POLICY
Package Breakfast and Dinner will be served in the restaurant only. Guests are not allowed to consume their own liquor at hotel’s public areas.